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The Measurement can be categories in different ways : |
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Timeliness |
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Professionalism |
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Regulatory accuracy |
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Procedural accuracy |
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The quality attributes complement the Service’s modernization efforts. Each quality attribute is defin-
ed by elements representing components that are present in a quality examination. |
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The quality is categories into following groups : |
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Planning |
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Quality planning is the process which identifies which quality standards are important to the project and determines a way to satisfy the relevant standards. |
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Timeliness |
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Quality time is an informal reference to time spent which is in some way important, special, productive or profitable. It is time that is set aside for paying full and undivided attention to the person/matter at hand. |
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Customer relation / Professionalism |
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Quality Customer Relationships (QCR) is a competency based an online training program that improves the delivery of customer service performance in the workplace. |
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Documentation / Reports |
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Documentation may refer to the process of providing evidence or to the communicable material. It provid-
es a method of evaluating the quality system performance and ensures the best quality product is selected. |
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The customer is at the center of every component within a quality system. The customer provides key requirements, drives the quality plan, supplies relevant feedback and determines areas for improvem-
ent. It is the customer that ensures that your business is positioned to deliver quality services. |
